AFFORDABLE DESIGN, ON DEMAND

The turnaround time and project timelines at Designity depend on the complexity of the project and your chosen plan. For example, a one-pager can be completed in a day, while a 90-minute animation might take up to a month. To ensure smooth execution, having all necessary materials—such as text, illustrations, graphics, and brand guidelines—ready in advance can significantly impact the timeline.
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For minor requests, such as simple content updates or image swaps, turnaround times vary by plan:

• Plus Plan: 24-hour turnaround
• Premium Plan: 12-hour turnaround

We operate on the principle of delivering results rather than focusing solely on the number of hours. Every project begins with a kickoff call led by your Creative Director, where the team aligns on project details and develops a comprehensive project brief. Within 8 hours of this call, your Creative Director will create a detailed project timeline that outlines the estimated completion time and the key steps involved.
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This approach provides full transparency into the time required for project completion and the expected ROI. Designity guarantees the presented deadline, provided the scope of work remains the same and you submit necessary information and feedback promptly.

Designity's monthly plans operate on a month-to-month basis, with no long-term commitments. You can cancel your plan anytime with a 7-day notice. We believe in the strength of our model so much that you can start with a 2-week trial—no upfront payment or credit card required.

If you choose a quarterly plan, you’ll receive a $1,500/quarter discount, while an annual plan offers a $10,800/year discount. All plans can be upgraded or downgraded conveniently through your Designity portal.

Yes! Designity plans are completely flexible. You can cancel your plan at any time with a 7-day notice before your renewal date. However, before cancellation is finalized, you’ll need to complete an exit interview with your Customer Success Manager to ensure a smooth transition and gather any final feedback.

If you don’t want to cancel completely, you have the option to pause your plan instead:

• 2-Week Pause ($995 one-time fee): Can be used once per quarter and will automatically reactivate after two weeks.

While on pause, you retain access to key benefits, including:
- 1 custom brand-trained AI agent
- Access to real-time competitive analysis
- Access to community & team Slack
- Access to the Designity collaboration portal

This means that even while paused, your files, AI tools, and platform access remain intact, allowing for a seamless restart whenever you're ready to dive back into your projects.

You own all copyrights! Every idea and project we create is exclusively yours, including all files, at no extra charge. You maintain full copyright ownership with continuous access to source files via your dashboard.

Please note: this applies if you continue with us after your trial. If you cancel at the trial's end, you can't use any work produced by us.

Designity offers multiple payment methods to provide flexibility for clients:

• ACH transfer (no processing fees)
• Wire transfer (no processing fees)
• Cryptocurrency (details provided upon request)
• Credit card (subject to a processing fee)

Payment Terms:
Our standard payment terms are due upon receipt. However, we offer extended payment options with the following adjustments:

- Due upon receipt – No price increase
- Net 30 days – 7% price increase
- Net 45 days – 10% price increase
- Net 60 days – 12% price increase

All plan payments must be made according to the billing frequency you signed up for unless you cancel your plan. Payments made after the agreed-upon period are subject to pricing increases. For full details, please refer to the Designity Terms of Use.

Add-ons are flexible extras you can stack on top of your current plan whenever you need more firepower, speed, or specialized support. Whether it’s adding more creatives, bringing in niche expertise, expanding to multiple brands, or getting deeper strategy support - add-ons are how you tailor your plan to fit your goals.

There’s no cap on how many add-ons you can use. Go ahead and scale your creative dream team or stack services as needed—our add-ons are built to grow with you.

To manage your add-ons, log in to your Designity portal and go to My Account. Click on Modify My Account, then select Purchase/Remove Add-ons. From there, you can easily add or remove any add-ons to customize your plan.

Your plan includes one active brand by default. If you’d like to collaborate on multiple brands, you can easily add more for $395/month per brand. Once added, your Creative Director will ensure timelines and resources are adjusted to support each brand’s unique needs.

Add-ons are billed based on the service type:

1. Weekly for temporary creative support (e.g., Additional Creatives, Expertise on Demand)
2. Monthly for ongoing services (e.g., Social Media Management, Extra Brand Add-ons)
3. One-time for single-use offerings (e.g., Consultations, In-Person Meetings, Live Sessions)

You can manage or update your add-ons anytime by logging into your Designity portal and navigating to My Account > Modify My Account > Purchase/Remove Add-ons.

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When you add an add-on, the charge will be prorated based on when it's activated within your current billing cycle. For example, if you add a monthly add-on halfway through the month, you’ll only be charged for the remaining days. When you remove an add-on, it will remain active until the end of your current billing cycle, and you won’t be charged in the following one.

All charges and updates are reflected in your billing summary inside the Designity portal.