2022 Life-Changing Design Trends
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Frequently Asked Questions

What is the main difference between the essentials, plus, and premium plans?

The higher plan, the larger the team and the more experienced the creatives are–which means you can expect faster turnaround times with higher plans. In addition to that, some design and marketing categories, such as video production or website design, are not included in the essentials plan.

How is Designity’s model different from others?

Designity’s model offers the reliability you can trust and the five-star quality you need, all at the flexible price you want. It’s the only model that matches you with a compatible creative director to collaborate with a team of specialized creatives. Each creative is vetted into our exclusive US-based network and managed by your designated creative director, ensuring your projects are in good hands. You can see how we compare to traditional agencies, freelance marketplaces, and in-house teams with our comparison chart.

What does having a creative director mean for my project?

Our integration of longtime experienced creative directors is what gives your projects more fuel and direction. Creative directors are your single point of contact–your go-to when discussing your company or project needs. They’ll be who you meet with every week to discuss your projects’ progress, changes, and future plans to execute with the team of creatives they manage. Think of your creative director as the conductor of a perfectly curated orchestra, leading each step of the design process to create the five-star work we’re proud of.

How long will it take to complete my project?

Depending on the type of project and the scope of work, it may take anywhere from 1-10 days to finish your project. Before starting any project, your creative director drafts a detailed timeline to communicate the required process and final deadline. The deadline provided by the creative director is 100% guaranteed. But because we don’t want to leave you without an exact answer, there are two ways you can calculate your project’s duration now. Start the 2-week trial to speak directly with a creative director or use our calculator for an estimated turnaround time.

How do the monthly plans work?

It’s simply just month-to-month, with no long-term commitments. Our monthly plans are designed to flex with your project flow. You have the ability to opt-in for one month and choose if you’d like to pause or cancel the next one at any time. And if your creative department could use extra fuel, you can upgrade or add more hands to your projects by taking advantage of our creative add-ons.

Can I really cancel my monthly plan at any time?

Yes, you can always cancel your monthly plan at any time with a 7-day notice before the renewal date. Cancellations can be done through your dashboard. No matter the reason, you can be confident in knowing that you can opt out at any time.

What can I get done during my 2-week trial period?

Right after the kickoff call with your creative director, you’ll get a detailed timeline that shows what will be done during the next few days, weeks, or months. Depending on the scope of work, you can get a couple of projects or part of a larger project completed. Keep in mind that all work completed within the trial period may not be used unless you decide to move forward with your plan.

What types of design and marketing projects can you do?

Our extensive network of US-based creatives has the capacity to cover 80+ creative projects such as website design and development, video production, digital marketing campaigns, branding, etc. Don’t forget you always have one point of contact, your designated creative director, who collaborates with a team of creatives specialized in these various areas. You can explore our full capacity at Designity.com/services.

What’s needed from me to get started?

You first need to choose the right plan for your needs to get started. Upon signing up for your 2-week trial, you’ll receive an onboarding questionnaire to fill us in on your needs and help us match you with the right creative director. Once you fill this out, you’ll get to book a kickoff call with your dedicated creative director to get started on working with Designity.

Do I really get unlimited project requests & revisions with my monthly plan?

That’s right! Request as many projects and revisions until all of your visions have been brought to life. Your creative director will help in drafting a timeline for the duration of each project with specific deliverables. 

 

Note that teams work on projects in a linear fashion so we can deliver the five-star quality we’re known for. Your plan allows you to work on as many projects as you have creatives to cover it. For example, the plus plan includes two creatives with the capacity to work on two projects simultaneously. If you need to complete more projects than you have creatives, you’ll need to purchase add-ons or upgrade.

What if I need help with copywriting, back-end development, or SEO?

No problem! All of these specialized areas are a part of our offerings and the general design process. We have many copywriters, back-end and front-end developers, and marketing pros who are knowledgeable in the areas you need. Your creative director will assign creatives with various skillsets in accordance to your needs–all while being your main point of contact.

Who owns the copyrights to all of the work I receive?

You! Every idea and project we create for you is yours, including every file we share–free of charge. You can always access source files through your dashboard with full copyright ownership.  

 

Note that this only applies if you continue to work with us after your trial has ended. If you decide to cancel your plan before or at the end of your trial period, you are not permitted to use any unfinished or finished work created by Designity.

Do you sign non-disclosure agreements (NDA)?

Yes, your privacy is important to us. We can provide you with our own standard NDA or feel free to bring your own.

Where are your creatives and creative directors located?

Our network expands across the US, covering all time zones. We stand by offering strictly national collaboration in order to deliver you a virtual creative team that’s not just compatible with your design and marketing needs, but your pin on the map too.

How does the 2-week trial period work?

The 2-week trial period is designed to give you a taste of Designity at no cost whatsoever. You will not be charged unless you’d like to continue working with Designity after the two weeks are over. If you decide Designity isn’t a good fit for you within 14 days, we’ll give you a full refund.

How much will it cost to complete my project?

Like timelines, different projects come with different price tags. That’s why we offer monthly plans to take advantage of unlimited project requests and revisions every month for the same price. You can learn more about our monthly plans on our pricing page.

How many projects can I do at a time?

As many as you want! Our model is designed to be flexible in adding additional creatives to your plan and working on multiple projects at a time. The number of projects you can work on simultaneously without add-ons entirely depends on the scope of work and how many creatives are included in your plan.

What role do creative directors play at Designity?

Creative directors are responsible for fostering positive relationships with our clients and acting as the creative backbone for all projects. You handle the ideation and planning of projects, but not their execution. The team that’ll bring their ideas to life is built by the creative directors themselves, handpicked from our exclusive vetted network of creatives from three levels: emerging, senior, and pro. This role allows you the clearly defined space to flourish in what you do best.

How do I become a creative director?

Designity has an efficiently streamlined process to hire and onboard new creative directors. In order to get vetted into our network, you’ll need to follow our unique application process. This will guide you to sharing your project management skills and talent with us. If accepted, you’ll be invited to complete our challenge project, which will help us evaluate your expertise even further. This entire process normally takes about 2-3 weeks due to careful screening. Once passed, we’ll prepare you in our onboarding series to start working with clients.

Who would be the ideal creative director?

The ideal candidate is a hybrid between a visual designer and project manager with a passion for guiding others. As a creative director at Designity, you’ll need to be familiar with various types of design and marketing categories and their processes. This means you’ll need to be specialized in at least three areas of expertise so that we are able to match you with clients effectively. With that being said, comfortability in shifting gears often is also a must.

How does the vetting process work?

Our vetting process exists to ensure that you’re a part of a team built with integrity. This process begins with our application, where we filter through candidates based on their up-to-date portfolio and answers to a series of questions. This is used to first evaluate your creative skills and give you the chance to even elaborate on your portfolio and work history by answering questions on video. If chosen to proceed onto the next parts of the application, you’ll be invited to complete our creative director challenge. This challenge is in the form of a sample project, giving us the chance to experience your skills firsthand. Once completed and reviewed by our team, you’ll be contacted to onboard to becoming a creative director with Designity.

How do unlimited project requests and revisions work for creative directors?

Based on our agreement with clients, each understands they can only expect our creative directors to work on one project at a time within their plan. However, if clients want to work on multiple projects simultaneously, they have the option to purchase add-ons to add more creatives to your team. You will be compensated for each additional creative you manage if the number exceeds the capacity of the client’s plan. As for revisions, there’s no limit on the number of requests made by clients. Clients are entitled to this benefit as long as they’re active clients with Designity.

What are the general responsibilities of a creative director?

Creative directors are responsible for managing each project from its briefs to its completion. This includes establishing and maintaining timelines, budgets, files, project briefs, and workflows. While creative directors do not complete any of the work themselves, they’re responsible for guiding creatives to complete it and ensure five-star quality. This is done by mentoring and providing sufficient support and inspiration to execute the vision. Lastly, the most important responsibility of a creative director at Designity is maintaining relationships with clients. Creative directors are the only individuals conversing with clients and are responsible for listening, understanding, and communicating each step of the creative process to all involved.

How much can I make as a creative director with Designity?

Based on your availability and the number of clients you’re able to take on, you have the opportunity to make between $2,000 and $10,000 per month. Because of the ability to scale, you can easily calculate and build your income up to your standards.

What determines my compensation?

Rather than paying our creative directors hourly or on a by-project basis, we pay a commission based on the monthly package value that our clients opt into. Each monthly subscription varies in value, ranging from $3,000 to $10,000 per month. Based on your client’s monthly package value, you’ll receive 30% of their total to manage emerging and senior creatives, and 25% to manage pro creatives.

What is the process of working with clients?

Before assigning you clients, our account executives consult with them on the perfect monthly package based on their project needs. All clients who work with Desingity fill out an initial questionnaire that asks fundamental questions regarding their company, brand style, and project details. Once all expectations are set and the client is ready to begin, we’ll assign you the most compatible clients based on your industry knowledge, time zone, expertise, availability, etc. The client will now then have an opportunity to book your first kickoff call together, which serves as both an introduction and consultation over the project at hand. After the kickoff call, you’ll put together an applicable project brief and timeline to assign to qualified creatives of your choosing. At this point, you’ll be working with the creative(s) to complete projects according to your timeline. Upon completion, you’re responsible for presenting the work to the client and collecting their feedback.

What is our employment relationship?

All creative directors join Designity on a 1099 basis, however, there is the possibility to join part or full time in the future. This is entirely based on each individual’s performance, availability, and the length of time working with us.

How many clients can each Creative Director manage?

On average, creative directors work with 5-7 clients at most but can work comfortably up to 8. We’ve found that 5-7 is the sweet spot to managing a positive relationship and completing projects effectively.

How does the level of the creatives I manage impact my responsibility as a creative director?

The creatives you will manage come from all different backgrounds and have various years of experience in their industry. Emerging creatives usually have 1-3 years of experience, requiring more guidance and instruction, resulting in a slightly higher commission rate. Senior creatives have 3-6 years of experience and pro creatives have over 6 years of experience, requiring much less project management control from your end.

What role do creatives play at Designity?

Creatives are responsible for making it all happen here at Designity, delivering work that keeps our clients happy and proud. This role is designed to give you the flexibility to scale your talent without the worry over contracts, payments, and proposals. You’ll have the opportunity to collaborate with other creatives and learn new skills in and out of your industry. All work creatives complete are under the guidance and direction of a creative director, a longtime specialist across multiple industries and skills. This relationship is designed with a clearly defined space for you to flourish in what you do best.

How do I become a creative at Designity?

Designity has an efficiently streamlined process to hire and onboard new creatives. In order to get vetted into our network, you’ll need to follow our unique application process. This will guide you to sharing your skillsets and talent with us. If accepted, you’ll be invited to complete our challenge project, which will help us evaluate your expertise even further. This entire process normally takes about 2-3 weeks due to careful screening. Once passed, we’ll prepare you in our onboarding series to start working with creative directors.

Who would be the ideal Designer for Designity?

The ideal candidate is someone who is both passionate and specialized in one area of expertise. As a creative at Designity, you’ll need to be extensively familiar with your niche in order to match you with the right projects. With that being said, specialization and talent rule over years of experience or educational background. This allows us to give both emerging and professional creatives the same opportunities.

How does the vetting process work?

Our vetting process exists to ensure that you’re a part of a team built with integrity. This process begins with our application, where we filter through candidates based on their up-to-date portfolio and answers to a series of questions. This is used to first evaluate your creative skills and give you the chance to even elaborate on your portfolio and work history by answering questions on video. If chosen to proceed onto the next parts of the application, you’ll be invited to complete our creative challenge. This challenge is in the form of a sample project, giving us the chance to experience your skills firsthand. Once completed and reviewed by our team, you’ll be contacted to onboard to becoming a creative with Designity.

What are the general responsibilities of a creative?

Creatives are responsible for executing the visions of our creative directors to bring clients’ ideas to life. This collaboration involves components like project briefs and timelines to help guide you along the creative process. Your work will entirely be presented between you and creative directors, as they handle all the communication with clients. This allows you the space to focus on creating, implementing any feedback and perfecting your craft.

How much can I make as a creative with Designity?

Based on your availability and the number of clients you’re able to take on, you have the opportunity to make between $1,000 and $7,000 per month. Because of the ability to scale, you can easily calculate and build your income up to your standards.

What determines my compensation?

Rather than paying our creatives hourly or on a by-project basis, we pay a commission based on the monthly package value that our clients opt into. Each monthly subscription varies in value, ranging from $3,000 to $10,000 per month. Based on your client’s monthly package value, you’ll receive __ % of their total to collaborate on their projects.

What is the process of working with clients?

Before assigning creative directors clients, our account executives consult with them on the perfect monthly package based on their project needs. All clients who work with Desingity fill out an initial questionnaire that asks fundamental questions regarding their company, brand style, and project details. Once all expectations are set and the client is ready to begin, the client will now then have an opportunity to book a kickoff call with a compatible creative director.

After the kickoff call, they’ll put together an applicable project brief and timeline to complete the project. Opportunities to work on these projects will be posted to a designated Slack channel, where creatives can nominate themselves on each. Creative directors handpick qualified creatives to work with them in meeting the set timeline deadlines and expectations.

What is our employment relationship?

All creatives join Designity on a 1099 basis, however, there is the possibility to join part or full time in the future. This is entirely based on each individual’s performance, availability, and the length of time working with us.

How many clients can each creative work with?

Creatives are often working with multiple clients at once, depending on the scope of the project. Ultimately it is up to both the creative and the creative director to determine if there is enough capacity to take on new projects.

Still Have More Questions?