Frequently Asked Questions

What is the main difference between the essentials, plus, and premium plans?

The higher plan, the larger the team and the more experienced the creatives are–which means you can expect faster turnaround times with higher plans. In addition to that, some design and marketing categories, such as video production or website design, are not included in the essentials plan.

How is Designity’s model different from others?

Designity’s model offers the reliability you can trust and the five-star quality you need, all at the flexible price you want. It’s the only model that matches you with a compatible creative director to collaborate with a team of specialized creatives. Each creative is vetted into our exclusive US-based network and managed by your designated creative director, ensuring your projects are in good hands. You can see how we compare to traditional agencies, freelance marketplaces, and in-house teams with our comparison chart.

What does having a creative director mean for my project?

Our integration of longtime experienced creative directors is what gives your projects more fuel and direction. Creative directors are your single point of contact–your go-to when discussing your company or project needs. They’ll be who you meet with every week to discuss your projects’ progress, changes, and future plans to execute with the team of creatives they manage. Think of your creative director as the conductor of a perfectly curated orchestra, leading each step of the design process to create the five-star work we’re proud of.

How long will it take to complete my project?

Depending on the type of project and the scope of work, it may take anywhere from 1-10 days to finish your project. Before starting any project, your creative director drafts a detailed timeline to communicate the required process and final deadline. The deadline provided by the creative director is 100% guaranteed. But because we don’t want to leave you without an exact answer, there are two ways you can calculate your project’s duration now. Start the 2-week trial to speak directly with a creative director or use our calculator for an estimated turnaround time.

How do the monthly plans work?

It’s simply just month-to-month, with no long-term commitments. Our monthly plans are designed to flex with your project flow. You have the ability to opt-in for one month and choose if you’d like to pause or cancel the next one at any time. And if your creative department could use extra fuel, you can upgrade or add more hands to your projects by taking advantage of our creative add-ons.

Can I really cancel my monthly plan at any time?

Yes, you can always cancel your monthly plan at any time with a 7-day notice before the renewal date. Cancellations can be done through your dashboard. No matter the reason, you can be confident in knowing that you can opt out at any time.

What can I get done during my 2-week trial period?

Right after the kickoff call with your creative director, you’ll get a detailed timeline that shows what will be done during the next few days, weeks, or months. Depending on the scope of work, you can get a couple of projects or part of a larger project completed. Keep in mind that all work completed within the trial period may not be used unless you decide to move forward with your plan.

What types of design and marketing projects can you do?

Our extensive network of US-based creatives has the capacity to cover 80+ creative projects such as website design and development, video production, digital marketing campaigns, branding, etc. Don’t forget you always have one point of contact, your designated creative director, who collaborates with a team of creatives specialized in these various areas. You can explore our full capacity at Designity.com/services.

What’s needed from me to get started?

You first need to choose the right plan for your needs to get started. Upon signing up for your 2-week trial, you’ll receive an onboarding questionnaire to fill us in on your needs and help us match you with the right creative director. Once you fill this out, you’ll get to book a kickoff call with your dedicated creative director to get started on working with Designity.

Do I really get unlimited project requests & revisions with my monthly plan?

That’s right! Request as many projects and revisions until all of your visions have been brought to life. Your creative director will help in drafting a timeline for the duration of each project with specific deliverables. 

 

Note that teams work on projects in a linear fashion so we can deliver the five-star quality we’re known for. Your plan allows you to work on as many projects as you have creatives to cover it. For example, the plus plan includes two creatives with the capacity to work on two projects simultaneously. If you need to complete more projects than you have creatives, you’ll need to purchase add-ons or upgrade.

What if I need help with copywriting, back-end development, or SEO?

No problem! All of these specialized areas are a part of our offerings and the general design process. We have many copywriters, back-end and front-end developers, and marketing pros who are knowledgeable in the areas you need. Your creative director will assign creatives with various skillsets in accordance to your needs–all while being your main point of contact.

Who owns the copyrights to all of the work I receive?

You! Every idea and project we create for you is yours, including every file we share–free of charge. You can always access source files through your dashboard with full copyright ownership.  

 

Note that this only applies if you continue to work with us after your trial has ended. If you decide to cancel your plan before or at the end of your trial period, you are not permitted to use any unfinished or finished work created by Designity.

Do you sign non-disclosure agreements (NDA)?

Yes, your privacy is important to us. We can provide you with our own standard NDA or feel free to bring your own.

Where are your creatives and creative directors located?

Our network expands across the US, covering all time zones. We stand by offering strictly national collaboration in order to deliver you a virtual creative team that’s not just compatible with your design and marketing needs, but your pin on the map too.

How does the 2-week trial period work?

The 2-week trial period is designed to give you a taste of Designity at no cost whatsoever. You will not be charged unless you’d like to continue working with Designity after the two weeks are over. If you decide Designity isn’t a good fit for you within 14 days, we’ll give you a full refund.

How much will it cost to complete my project?

Like timelines, different projects come with different price tags. That’s why we offer monthly plans to take advantage of unlimited project requests and revisions every month for the same price. You can learn more about our monthly plans on our pricing page.

How many projects can I do at a time?

As many as you want! Our model is designed to be flexible in adding additional creatives to your plan and working on multiple projects at a time. The number of projects you can work on simultaneously without add-ons entirely depends on the scope of work and how many creatives are included in your plan.

Which payment options do you offer?

We offer three different ways to pay for your plan: ACH, Crypto (ETH or BTC) , and credit card. ACH and crypto do not have any fees. For credit card payments, 3% additional fees will be applied.

Why should I work with Designity?

Working at Designity never gets boring! You have the opportunity to work with clients in multiple industries and a variety of projects. Thanks to our subscription model, we will bring high quality clients who are looking for ongoing collaboration with you.. There is also no need to work on projects yourself; you get access to a verified US-based creative community to collaborate and bring your ideas to life. We’ve also reduced the administrative work for you by giving members of our community access to the latest processes, guidelines, and trends in the Creative industry.

What are the growth opportunities at Designity?

We know how important career progression and growth is to members of our Creative Community. With that in mind, we’ve built a very clear path with four levels (aspiring, temporary, verified, and super) where you can join at your experience level and follow the path all the way to Executive level Design roles. We are still a start-up but are scaling at a rapid pace, so we have tons of opportunities at Designity where you get to take control of your future and grow with great, consistent performance.

How is Designity different from other marketplaces?

Designity is a creative community, not your traditional design firm, marketplace, or staffing agency. We have a unique, collaborative model that allows Creative Directors to collaborate with verified creatives with different skill sets to get projects done. While our community is fully remote, we limit the community exclusive to the US market for both clients and Creatives. By doing this, we are able to deliver a great experience for our Creative Community.

What is the culture like at Designity?

Our community-first culture is part of the magic here at Designity. We have a casual, friendly, inclusive, agile environment - and we’re committed to keeping it that way. We have a commitment to be Positively Transparent. This doesn’t mean it’s all sunshine and rainbows, but it does mean that we say it like it is. We don’t hold back, and we work to make sure that the Creative Community is fully aware of all of the successes and challenges. We are also Feedback Seekers - we take your feedback very seriously and turn it into actionable items. We use surveys, 1-on-1 meetings, and an open-door policy to make sure every member of the community feels that they have a voice.

Does Designity require a specific process to complete projects?

We have managed processes in place from project brief creator to timeline creation tools, to project delivery system to make the collaboration easier for you. ] Thes have all been carefully crafted to make it easier for the Creative Community to get away from the administrative work and back to what they do best. And while we do have processes in place, we continually make revisions that make sense and improve quality and productivity. We believe in continuous improvement!

What are the perks and benefits that I get from Designity?

You’ll find a wide array of perks and benefits from being a member of the Designity Creative Community. Not only do you have the opportunity for a competitive stable income, but there are additional perks depending upon your level on the growth plan. We offer NFT certifications, sponsorship to in-person gatherings, VR glasses, Visa/Green Card sponsorship, equipment and software, annual stipends for remote work-stations, and for our highest levels we offer additional perks to go towards relocation and home-buying to your destination of choice within the US. All W2 employees also have access to medical and dental insurance along with unlimited PTO and 401k contribution matching.

What is the Designity Creative Community?

A collaborative creative community! At Designity, we’re breaking the mold and building something very different from the traditional design agency. Designity is a carefully vetted community of individuals who are specialized and highly talented. We are very selective in our approach with an average of just 3% of applicants invited to join our Creative Community. We use the term Creative as an all-inclusive description for individuals from varied backgrounds who work on projects such as graphic design, web design, UX/UI, coding, copywriting, illustrating, video production, video animating, etc. If you enjoy working on a wide variety of marketing materials and projects, and Designity is a good fit - we welcome you to the community!

What are the general responsibilities of a Creative Director?

Creative Directors are responsible for managing each project from briefs to completion. This includes establishing and maintaining timelines, budgets, files, project briefs, and workflows. While Creative Directors do not complete any of the work themselves, they’re responsible for guiding Creatives to complete it and ensure five-star quality. This is done by mentoring and providing sufficient support and inspiration to execute the vision. Additionally, the most important responsibility of a Creative Director at Designity is maintaining relationships with clients. Creative Directors are the primary point of contact with clients and are responsible for listening, understanding, and communicating each step of the creative process to all involved. Lastly, you also get to build your own team from our US Based vetted community of Creatives, and they bring your ideas to life. When building their team, Creative Directors may select from our exclusive vetted network of Creatives at four career levels: Aspiring, Emerging, Senior, and Pro.

How do I become a Creative Director?

We don’t judge you based on your resume and your portfolio. Designity has an efficiently streamlined process to hire and onboard new Creative Directors. In order to join the community, you’ll need to follow our interactive vetting process. This will guide you to share your skill sets and talent with us. If accepted, you’ll be invited to complete a quick challenge project, which will help us evaluate your expertise further. This entire process normally takes about 2-3 weeks due to careful screening. Once passed, we’ll prepare you in our onboarding series to start working with clients.

Who would be the ideal Creative Director?

The ideal candidate is a hybrid between a visual designer and project manager who has a passion for guiding others. As a Creative Director at Designity, you’ll need to be familiar with various types of design and marketing categories and their processes. This means you’ll need to be specialized in at least three areas of expertise so that we are able to match you with clients effectively. With that being said, comfortability in shifting gears is often necessary, and we also provide opportunities to learn new skills and techniques as you grow.

How do unlimited project requests and revisions work for Creative Directors?

Based on our agreement with clients, each understands they can only expect our Creative Directors to work on one project at a time within their plan. However, if clients want to work on multiple projects simultaneously, they have the option to purchase add-ons to add more Creatives to your team. You will be compensated for each additional Creative you manage if the number exceeds the capacity of the client’s plan. As for revisions, there’s no limit on the number of requests made by clients. Clients are entitled to this benefit as long as they’re active clients with Designity.

How much can I make as a Creative Director with Designity?

You get to determine your own compensation at Designity. It’s all based on your level in the Designity Creative Community, quality of work, availability, and the number of clients you’re able to take on. Creative Designers average between $85,000 - $95,000 per year when working full time with Designity, but you have the freedom to scale your work and can build your income to fit your lifestyle. All members of the Designity Creative Community have the flexibility to determine their own workload and can scale up and down in the way that works best for them.

What is the process of working with clients?

Once our sales team qualifies the clients, they sign up and go through our onboarding process to provide you with their company info, brand style, and project details. Based on that, our matchmaking team will assign the right Creative Director to the client based on your industry knowledge, time zone, expertise, availability, etc. After the matchmaking the client schedules their first kickoff calls to discuss the details and get started.After the kickoff call, you’ll put together a project brief and timeline and share the opportunity with our vetted Creative Community. You have the ability to select and assign the Creatives based on their expertise and your knowledge of their skills and productivity. You then begin working with the Creative(s) to complete projects according to your timeline. Upon completion, you’re responsible for presenting the work to the client and collecting their feedback.

What is our employment relationship?

All Creative Directors join Designity on a 1099 basis, however, there is the possibility to become a full-time W-2 employee after 45 days of successful collaboration. This is entirely based on each individual’s desire to be involved in the Designity Creative Community, performance, availability, and the length of time working with us. You get to build your own experience with the Designity Community. Creative Directors have the opportunity to work full-time, part-time, gig-basis, etc. You can scale up your work during certain times of the year, and scale back down when the need calls for it. Once you’re a member of Designity, the sky's the limit!

Why should I join Designity?

At Designity, you have the opportunity to work either full time or as a freelancer. Thanks to our subscription model, you’ll have a stable income and steady stream of different projects. With clients in multiple industries, there is always a wide variety of projects. We promise, you will never be bored; your work and tasks are always exciting and challenging. You also have support of the entire Designity Creative Community. Our team of Creative Directors provide project support, mentorship, and direction so you’re not out on your own chasing clients, writing proposals, wrangling payments, and scrambling for deadlines. The Designity platform promotes a community where you can share ideas, challenges, and victories. We’ve also reduced the administrative work for you by giving members of our community access to the latest processes, guidelines, and trends in the Creative industry.

How could I grow my career at Designity?

At Designity, we’re set up with opportunities for creatives at every experience and skill level. We know how important career progression and growth is to members of our Creative Community. With that in mind, we’ve built a very clear path with 4 levels (aspiring, emerging, senior, and pro) where you can join at your experience level and follow the path all the way to your desired outcome. Members of our Creative Community get to decide the pace at which they progress, and growth is based on metrics - quality of work, ability to keep to timelines, deliverables, etc. You have the opportunity to shape your own experience here at Designity and work either in a full-time capacity, or as a freelancer with temporary gigs. You progress by taking on more projects and can scale your workload up and down based on your personal needs.

How is Designity different from other marketplaces?

Designity is an exclusive community of US-based creatives, not your traditional design firm, marketplace, or staffing agency. We have a unique, collaborative model that takes the headache out of freelancing - all while providing a stable income. At Designity, you have a steady flow of work without having to put together pitches, write proposals, chase down payments, etc. You will work with a Creative Director who handles client communications and timelines, and will act as your mentor, providing guidance as you work through projects. Also, our community is fully remote and limited exclusively to the US market for both clients and the Creatives. By doing this, we are able to deliver a great experience for our Creative Community.

What is the culture like at Designity?

Community culture is part of the magic at Designity. We have a casual, friendly, inclusive, agile environment - and we’re committed to keeping it that way. We have a commitment to be Positively Transparent. This doesn’t mean it’s all sunshine and rainbows, but it does mean that we say it like it is. We don’t hold back, and we work to make sure that our Creative Community is fully aware of every success and challenge that we face. We are also Feedback Seekers - and we take that feedback very seriously and turn it into actionable items. We use surveys, 1-on-1 meetings, and an open-door policy to make sure that every member of the community feels they have a voice.

How do you complete projects at Designity?

Our Creatives work with the Creative Director to brainstorm and develop the projects requested by our clients. Once assigned to a project, the Creative Director will share the project specs like deadlines, timelines, vision, etc. Then, you’ll work with them to map out the milestones and deliverables along the way. We have a great tech stack that allows asynchronous work and remote collaboration, so once you understand the scope of the project, you get to jump in and get started.

What are the perks and benefits that I get from Designity?

You’ll find a wide array of perks and benefits from being a member of the Designity Creative Community. Not only do you have the opportunity to earn a competitive stable income, but there are additional perks depending on your level on the growth plan. We offer NFT certifications, sponsorship to in-person gatherings, VR glasses, Visa/Green Card sponsorship, equipment and software, annual stipends for remote work-stations, and for our highest levels we offer additional perks to go towards relocation and home-buying to your destination of choice within the US. All W2 employees also have access to medical and dental insurance along with unlimited PTO and 401k contribution matching.

What role do Creatives play at Designity?

Creatives are responsible for making it all happen here at Designity, delivering work that keeps our clients happy and proud. This role is designed to give you the flexibility to scale your talent without the worry over contracts, payments, and proposals. You’ll have the opportunity to collaborate with other Creatives to broaden your skill set. Under the guidance and direction of seasoned specialists across multiple industries and skillsets (Creative Directors), your work is completed, reviewed, and evaluated to ensure it meets the client needs. This relationship is designed with a clearly defined space for you to flourish in what you do best.

How do I become a Creative at Designity?

Designity has an efficient, streamlined hiring and onboarding process for new Creatives. In order to join the community, you’ll need to follow our unique vetting and application process. This will guide you to share your skill sets and talent with us. If accepted, you’ll be invited to complete our challenge project, which will help us evaluate your expertise further. This entire process normally takes about 2-3 weeks due to careful screening. Once passed, we’ll prepare you in our onboarding series to start working with Creative Directors.

Who would be the ideal Creative for Designity?

The ideal candidate is someone located in the US who is both passionate and specialized in one area of expertise. As a Creative at Designity, you’ll need to be extensively familiar with your niche in order to match you with the right projects. With that being said, we consider specialization and talent over years of experience or educational background. This allows us to give both emerging and professional Creatives the same opportunities.

What are the general responsibilities of a Creative?

Creatives are responsible for executing the visions of our Creative Directors to bring clients’ ideas to life. The Creative Directors handle all the client communications which means you get to execute on projects, implement feedback, create new concepts, ideate on unique projects, and more. The Creative Directors are there to help guide you along the way - allowing you the space to focus on creating, implementing feedback, and perfecting your craft.

How much can I make as a Creative with Designity?

Compensation is based on your position level, availability, and the number of clients you’re able to take on. Because you get to decide your involvement in the Designity Creative Community, you have the ability to scale.This means that you can build your income by doing what you enjoy while Designity and the Creative Directors handle all of the details.

What determines my compensation?

Your level and creative experience in the field as well as your participation. Compensation is based on your level in the Designity Creative Community. The model is built on metrics, so quality and quantity of work is rewarded with step-progressions and a future growth plan. The more great work you do, the more you earn - while also progressing in your career path.

What is the process of working with clients?

At Designity, the Creative Directors work directly with clients so the Creatives can avoid the headache of kick-off calls, timeline check-ins, revision updates, etc. Designity and the Creative Directors handle everything from consulting with clients to determining the perfect monthly package. We also handle all of the details like onboarding, project scope, setting timelines, and more. As a Creative, you get to work exclusively with the Creative Directors and other members of the Creative Community so you can focus on the projects and perfect your craft.

What is our employment relationship?

All Creatives join Designity on a 1099 basis, however, there is the possibility to join on a part or full time basis in the future. This is entirely based on how involved a creative wants to be in the Designity Creative Community, their performance, availability, and the length of time working with us. You get to build your own experience with Designity. Creatives have the opportunity to work full-time, part-time, on a gig-basis, etc. You can scale up your work during certain times of the year, and scale back down when the need calls for it. Once you’re a member of Designity, the sky's the limit!

Still Have More Questions?